SHIPPING & RETURNS
|Express shipping (orders below 200 USD)||35.00 USD||5-7 days|
Express shipping (orders above 200 USD)
|Europe UK, EU, Non-EU||6.00 USD||20-25 days|
|Asia & South East Asia||6.00 USD||20-25 days|
|North America (US CAD)||6.00 USD||20-30 days|
|Rest of the World||6.00 USD||20-45 days|
RETURN / REFUND
- Customers have 30 days after they receive the item to return it.
- Return is eligible if customers found that the product doesn’t fit, Defect, doesn’t like the quality etc. but they can only do so once they post the item back to our HQ in Thailand. After customer send the proof of postage and item reaches us (normally it takes 30 days to get back to Thailand) then they can receive their money back in full amount.
- However, we can also offer them alternative solutions if the case, customer don’t want to return and wait. We may offer them a replacement of the same product in different size or a voucher of a new different product from our boutique that is worth the same price as the one they purchased. In this scenario though, customers do not get their refund nor do they have to return their item back to us.
- RETURN ADDRESS: 220/16 MOO 4 SAMRONG PHRAPADAENG SAMUTPRAKARN 10130 THAILAND
- RETURN / EXCHANGE EMAIL (for sending postage slip): firstname.lastname@example.org , Subject line must include order number and customer name.